Discord/Feedback

Miraheze would like some feedback on the current use of our discord server to determine whether we can restructure it or improve way things work.

I have put together a few questions to allow users to give us some feedback before we will open an RfC to determine the consensus.

There is currently some ideas proposed at:
 * User:Void/Discord
 * With a response at User:RhinosF1/Discord

This consultation will remain open for at least 7 days but may last up to 14 days or when someone decides we have enough feedback to start a proper RfC.

What are your thoughts on the number of channels in our discord server?

 * 1) I generally agree with Void's proposal. Reception123  (talk) ('C' ) 13:17, 9 August 2019 (UTC)
 * 2) As with Reception123, I generally think there are some good ideas with Void's plans but I would make some changes to reduce the number of channels. ~ RhinosF1 - (chat) · CA · contribs · Rights - ) 13:22, 9 August 2019 (UTC)
 * 3) I think the current channels are few and could be more. I like the Void's proposal.-- Dark Dragoon   (talk)  13:36, 9 August 2019 (UTC)
 * 4) I too agree with my proposal. :) Sometimes I feel as though the chat can get a bit crowded. -- Void  Whispers 14:42, 9 August 2019 (UTC)
 * 5) Void's proposal looks good. Having too few channels can be a problem as too much discussion will overlap, and things can get noisy. An #offtopic channel will give Miraheze users a place to chat with each other about things unrelated to wikis, which will make the server more of a casual social place (which it pretty much is alongside its support role). — k6ka  🍁 ( Talk ·  Contributions ) 12:43, 13 August 2019 (UTC)
 * 6) I agree that having more channels to provide organization for conversations would be beneficial to the Discord. There are things I like about both Void's and RhinosF1's proposals, so I sort of combined the two here: User:Elaeagnifolia/Discord. To summarize the changes this proposal has:
 * 7) * Moved #bot-trolling, #verification, and #wiki-feed to their own "Miscellaneous" category to organize the chat channels from the bot-related/automated feed channels.
 * 8) * Shuffled around the "General" category channel order.
 * 9) * Based on the comments so far, axed the $music channel and included a $general audio channel + #voice-text-channel.
 * -- Elaeagnifolia (talk) 20:22, 13 August 2019 (UTC)
 * That looks pretty good to me. The only change I would make is to move #reports to the Important category. -- Void  Whispers 21:01, 13 August 2019 (UTC)

What are your thoughts on the use of audio channels?

 * 1) I'm indifferent, but if users think there is a need, sure. Reception123  (talk) ('C' ) 13:17, 9 August 2019 (UTC)
 * 2) I audio channels and find them barely used in servers that have them.  ~ RhinosF1 - (chat) · CA · contribs · Rights - ) 13:22, 9 August 2019 (UTC)
 * 3) A single voice channel to speak seems good to me, but the music channel I see irrelevant, often causes conflict between users of communities that use music bots, since they usually fight for musical tastes... this leads to creating more channels and add other bots... -- Dark Dragoon  (talk)  13:36, 9 August 2019 (UTC)
 * 4) I agree with getting rid of the music channel. An audio channel for talking could be a good idea (maybe with a supplementary text channel), but I don't have a preference. -- Void  Whispers 14:42, 9 August 2019 (UTC)
 * 5) A single voice channel is good for the rare occasion that people want to talk. Having a #text-for-voice channel that people on voice chat can use to share links and images is also a must to keep stuff out of the main channels that non-VC users would have no clue about the context behind. The Music VC channel is sparsely used and experience has shown that music channels are not only hard to maintain, but also hard to attract people to use. — k6ka  🍁 ( Talk ·  Contributions ) 12:43, 13 August 2019 (UTC)
 * 6) Agree with most other comments that have been made about including a $general audio channel + #voice-text-channel as well as not needing the $music channel. -- Elaeagnifolia (talk) 20:22, 13 August 2019 (UTC)

What are your thoughts on off-topic and bot-command only channels?

 * 1) Off-topic could be interesting, so we can separate any off-topic conversations from the general chanels. As for bot-command only, better than having them on general. Reception123  (talk) ('C' ) 13:17, 9 August 2019 (UTC)
 * 2) I don't mind a general chat channel with maybe some bits of fun bot commands but I find bot commands a bit spammy and don't really use them. ~ RhinosF1 - (chat) · CA · contribs · Rights - ) 13:22, 9 August 2019 (UTC)
 * 3) An offtopic channel seems good for users who want to socialize and the channel for the use of bots is necessary to not make commands in the middle of conversations in other channels -- Dark Dragoon  (talk)  13:36, 9 August 2019 (UTC)
 * 4) A bot channel is absolutely necessary IMO. Having a dedicated off-topic channel could work well to reduce overlapping conversations in general. -- Void  Whispers 14:42, 9 August 2019 (UTC)
 * 5) See my comments in the first section. — k6ka  🍁 ( Talk ·  Contributions ) 12:43, 13 August 2019 (UTC)
 * 6) Although I don't typically use either, I can see both being useful/essential to reduce chat clutter in other channels. -- Elaeagnifolia (talk) 20:22, 13 August 2019 (UTC)

How do you find getting help on our discord server?

 * 1) Not sure if we need a separate help channel, since most of #general is help for now. Reception123  (talk) ('C' ) 13:17, 9 August 2019 (UTC)
 * 2) I find getting help very good but #irc-relay seems to get the better responses. ~ RhinosF1 - (chat) · CA · contribs · Rights - ) 13:22, 9 August 2019 (UTC)
 * 3) At the moment I find better help on the  channel-- Dark Dragoon   (talk)  13:36, 9 August 2019 (UTC)
 * 4) I'd choose a dedicated help channel over just having the irc-relay since the relay bot does have outages, and not everything needs input from the IRC-only folks. -- Void  Whispers 14:42, 9 August 2019 (UTC)
 * 5) #general seems adequate for now. However, I am not opposed to having a separate #help channel which will make it easier for queries to be found, rather than risk being buried beneath other discussions. — k6ka  🍁 ( Talk ·  Contributions ) 12:43, 13 August 2019 (UTC)
 * 6) The times where I have asked questions in the Discord, I have gotten satisfactory answers. I think for one of those questions, asking in #irc-relay would've gotten me a clearer answer, but I'm not an IRC user nor did I know about #irc-relay at the time.


 * As for other users, a majority of the questions I've seen so far are mostly formatting or template questions. In that case, I share Void's sentiment in thinking that not all the questions being asked need to go to IRC.


 * I do think a #help channel would be good though to at least filter some of the questions away from #general. While the traffic in #general doesn't seem overly high outside of questions asking for help, there are still some discussions that do get kind of buried through all the questions (eg. Like the Discord revamp discussion). -- Elaeagnifolia (talk) 20:22, 13 August 2019 (UTC)

How do you find giving feedback in our discord server?

 * 1) Sounds like an interesting idea, but not sure if it will be used. Reception123  (talk) ('C' ) 13:17, 9 August 2019 (UTC)
 * 2) I think this could be good for discussion but i'm not entirely sure how it would work. ~ RhinosF1 - (chat) · CA · contribs · Rights - ) 13:22, 9 August 2019 (UTC)
 * 3) I think it's a good idea, I don't know how it would be used to document it, but the idea itself seems good.-- Dark Dragoon  (talk)  13:36, 9 August 2019 (UTC)
 * 4) Could be useful. I threw it in because the idea was interesting. -- Void  Whispers 14:42, 9 August 2019 (UTC)
 * Quite interesting but how will we collate this. Do you expect volunteers to help users add requests to phab (which is fine) or staff to monitor. What about general feedback? How do we ensure it gets sent to staff?  ~ RhinosF1 - (chat) · CA · contribs · Rights - ) 17:28, 9 August 2019 (UTC)
 * The way I see it, the #feedback channel would act sort of like a dumping ground for feedback, as well as discussion about that feedback. Volunteers would then move fleshed out ideas to phabricator, CN, or whatever venue is most appropriate. It could make sense to have a dedicated page on wiki for feedback, but I feel like CN can handle it (unless it gets flooded, but we'll handle that when it happens). Alternately, if a specific #feedback channel doesn't get much activity, we could forgo it entirely and use #general. -- Void  Whispers 21:07, 13 August 2019 (UTC)
 * 1) Echoing others, I do think the idea of having a #feedback channel would be interesting, but unsure of how exactly it would work. Excluding those logistics, at the very least, it can still be used as a channel for Discord feedback. -- Elaeagnifolia (talk) 20:22, 13 August 2019 (UTC)

How do you find reporting issues in our discord server to the various groups?

 * 1) No comment. Reception123  (talk) ('C' ) 13:17, 9 August 2019 (UTC)
 * 2) I use irc or #irc-relay more. ~ RhinosF1 - (chat) · CA · contribs · Rights - ) 13:22, 9 August 2019 (UTC)
 * 3) No comment. -- Dark Dragoon   (talk)  13:36, 9 August 2019 (UTC)
 * 4) IRC does seem to be the better place to report issues to the sysadmins. Perhaps there could be a way for the relay bot to relay any message that pings the sysadmin role in any channel to IRC? Other than that, I think reporting to CVT/Stewards works just as well on either Discord or IRC. Although, there have been a few times that I've had to direct reports to the proper location (this is why I included #reports in my proposal as a read only info channel). -- Void  Whispers 14:42, 9 August 2019 (UTC)
 * Do you think we should keep information-only / announcement channels in one section so they can be found easily or spread across. I'd personally put all channels like reporting, faq, rules, announcements etc. together ~ RhinosF1 - (chat) · CA · contribs · Rights - ) 17:26, 9 August 2019 (UTC)
 * Yes, it makes sense to keep all the read-only channels together. -- Void  Whispers 17:42, 9 August 2019 (UTC)
 * 1) I prefer to report issues I encounter via Phabricator as I find it easier to document, track, etc. vs. reporting it over Discord. -- Elaeagnifolia (talk) 20:22, 13 August 2019 (UTC)

General Comments

 * Opened ~ RhinosF1 - (chat) · CA · contribs · Rights - ) 13:11, 9 August 2019 (UTC)


 * Well, I don't know what will come out as a result of the comments, but I support the general idea of ​​improving Discord's server. One of my comments in the annual survey was about it and I did it since I saw the results of the 2018 survey and showed that many users met Miraheze thanks to Discord. Therefore I think that a better organization on the Discord server would look good. -- Dark Dragoon  (talk)  13:41, 9 August 2019 (UTC)
 * I have now created Discord/RfC which will be where the voting on changes happens once this stage closes. This stage may be closed at any point once we have reached 7 days after the starting point and may be done by any user. If you would like to adapt the RfC page to add/remove Questions or tidy up the page then you may do so. ~ RhinosF1 - (chat) · CA · contribs · Rights - ) 21:24, 14 August 2019 (UTC)