Translations:Training modules/Dealing with online harassment/slides/malicious-or-mistaken-reports/3/en

When you speak to the accused subject of a mistaken or malicious report, keep in mind that you are delivering positive news to them. They are not in trouble, and you know they didn't do anything wrong. That doesn't mean you should communicate emotionally, however – you are a neutral, evaluative party, not a friend congratulating them on being vindicated or a prosecutor going into detail about the other party's guilt. Repeated malicious reports are a problem that should be communicated to others who may be receiving reports from the same reporter. Knowledge should be shared so that time is not wasted on evaluating reports without basis. People intentionally abusing reporting systems may need to be sanctioned, and this behavior can constitute a form of harassment itself.