Translations:Training modules/Dealing with online harassment/slides/background-research/3/en

Your background research should cover researching the involved parties along the lines of below:
 * Regarding the target:
 * Has your team dealt with this person before (whether as a target, a reporter, or a harasser)? Were their reports and/or opinions reliable in any previous dealings you have had with them?
 * Does this person have a history of having been harassed, whether by the current alleged harasser or by others? (If yes, you may find that you are dealing with a new sockpuppet of an old harasser.)
 * What is this person's history in the community? Knowing that someone has participated in a gender-related WikiProject, for example, might lead you to discover that gender is the basis for the current harassment case.
 * Regarding the reporter (if different than the target):
 * Has your team dealt with this person before? Were their reports and/or opinions reliable in any previous dealings you have had with them?
 * Does the reporter have a known relationship to either the target or the alleged harasser? That is, might there be an ulterior motive in their report (backing up a friend who is in conflict, exaggerating a situation to make somebody look bad)?
 * What is this person's history and what, if anything, might you know about their approach to contentious situations? They may be known as someone superbly level-headed or as someone who overreacts; either of those being true will have some bearing on how you interpret the way they present their report
 * Regarding the alleged harasser:
 * Has your team dealt with this person before? Do they have a history of being reported for harassment? Have they been harassed themselves in the past?
 * Does this person have any known friction with either the reporter or the target? It may be that this reported harassment is simply the latest front in a long-term war.
 * What is this person's history in the community, and are the events in this report related to that history? Perhaps they have a history of being blocked or sanctioned when editing on a particular topic, or perhaps the reported behavior seems very unusual for them. Search the archives of relevant noticeboards and look at the block log and talk page of the user to help you determine whether that history may be related to your current case.