Translations:Training modules/Dealing with online harassment/slides/malicious-or-mistaken-reports/2/en

A situation where a report was made to you in bad faith or with significant, compromising errors can be one of the hardest to address. You will be dealing with an alleged harasser who is defensive, anxious, and impatient as well as a reporter who is likely to be pushing hard for action and reluctant to reconsider their views. The key in many of these situations is to carry out communication without judgment. When talking to a mistaken reporter, remember that if they believe that they were harassed – whether you believe they were or not – you can still offer links to support venues like RAINN or the Victim Connect Helpline. Support venues exist for support in other languages.